Privacy Policy

At i'm solutions, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Communication records when you contact us
• Professional information relevant to our services
• Any information you voluntarily provide through our contact forms

Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser type
• Pages visited and time spent on our website
• Referral source and exit pages
• Device information and screen resolution

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide customer support
• To improve our website and services
• To communicate with you about our products and services
• To comply with legal obligations
• To protect our rights and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service providers who assist us in operating our website and conducting our business
• Legal compliance when required by law or to protect our rights
• Business transfers in case of merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access your personal data
• Right to correct inaccurate information
• Right to delete your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. International Data Transfers

If you are located outside of Spain or Bulgaria, please note that your information may be transferred to and processed in these countries, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

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